Session 2: Building Culture and Resilience for Digital Transformation

11.30am - 12.30pm

Sopra Steria’s 2016 Government Digital Trends Survey has found that one quarter of civil servants consider management culture a barrier that prevents them from moving towards digital public services. More than 50 per cent believe lack of digital training for staff to be a barrier; this session explores how we can ensure we build culture and resilience that support digital transformation and achieve the potential that digital brings.

We heard how GDS is leading by example, how big tech companies are changing their culture, how women are changing the leadership model, and how the culture of central government and a FTSE 100 business compare.


11.30am   Keynote from Stephen Foreshew-Cain, Executive Director at Cabinet Office - Government Digital Service

Stephen discussed how GDS are developing their organisation’s digital culture and the benefits and challenges this brings.

Stephen Foreshew-Cain is Executive Director at the Cabinet Officer, Government Digital Service, which sits at the centre of Government and has the overarching purpose of making Government work better. With over 20 years in senior positions in digital, technology, media, and software development and consulting companies, Stephen Foreshew-Cain is a highly experienced leader with a track record of successfully creating and growing high performing and complex organisations.


11.45am   Elizabeth Vega, Global CEO, Informed Solutions

Elizabeth discussed how addressing leadership and cultural issues is essential to making collaboration work; and the role of female leaders in this.

Elizabeth is the founder and Global CEO of leading management and digital transformation consultancy, Informed Solutions. A highly experienced Board director, programme director and digital transformation expert, Elizabeth has over 25 years’ experience working at executive leadership level, heading and advising on complex change, digital transformation and enterprise IT programmes. Elizabeth is an elected member of both techUK's Main Board & the National Board of the Australian Information Industry Association (AIIA). She is trusted and respected as an advisor to government, serving on the UK's Cabinet Office SME Panel since 2012.


11.55am   Sarah Hurrell, VP IT Transformation, Sage UK

Sarah explored the similarities and differences between cultural transformation within Government and Enterprise.

Sarah is VP IT Transformation at Sage. She has over 25 years’ industry experience in IT, telecommunications and professional services, including working as a Senior Civil Servant within the Cabinet Office. For two years at the Cabinet Office, Sarah was Commercial Director for Technology in the Crown Commercial Service, where she was responsible for the procurement of c£2.7Bn per annum government spend on IT & telecoms.


12.15pm    Q&A

The four speakers received questions from conference chair Mark Thompson and the audience.